Cookie policy

1. What cookies are

Small text files a site stores on your device to remember something between two pages: that you are signed in, what is in the basket, which language you are reading.

2. Necessary

Always set, because the site does not work without them. No consent is required.

__Host-session

Keeps you signed in. Expires after 30 days.

__Host-chat

Set only when you write in the chat without an account, so you see your conversation on your next visit too. Expires after 12 months.

Sign-in and prices

A mark in the browser's storage of whether you are signed in, the kind of account, at which price level the last page was shown and whether the account can send enquiries, so that a page you go back to with the Back button is shown again correctly. It holds no e-mail, name or anything else that points to you.

Offer from a letter

The key from the button in our e-mail, with which the offer’s page shows your prices when you are signed in. Kept in the browser’s storage for up to 3 days; it holds no e-mail or name.

Chat

A mark in the browser's storage that you have a conversation in the chat, so we can show you a new answer. Holds no personal data.

Basket and wishlist

Kept in the browser’s own storage rather than in a cookie. When you are signed in to your account, the basket is kept there as well, so you see it on your other devices. When you sign out, it stays with the account and leaves the browser; if your session runs out, that happens the next time you open the site. A basket left unchanged for 90 days is deleted from the account, and from the browser the next time you open the site.

Enquiry

The products and quantities in your enquiry are kept in the browser’s own storage rather than in a cookie, until you send it, with a mark that tells which account they belong to, without the e-mail itself, so that no other account in the same browser sees them. They are removed when you sign out or, if your sign-in runs out, the next time you open the site. Once it is sent, the products (name, size, picture and quantity), and the town and region of your account for the map of the salons, stay in the tab’s storage with the same mark for the account, until you close the tab or sign out, for the thank-you page.

Cookie choice

Your answer on the banner and when you gave it, in the browser’s storage, so that we do not ask again.

3. Analytics

The site uses Google Analytics to understand which pages, products and buttons are used and how to improve it. It counts visits, products viewed, basket and enquiry actions, and clicks on links and buttons. Nothing you type into a field is sent.

The cookies below are set only after you agree on the banner. Until you answer, or if you decline, Google Analytics receives the same measurements without cookies and without an identifier that could link two of your page views. Declining limits nothing on the site.

Google Analytics does not store the IP address, advertising features are off and nothing is passed to ad networks. Consent can be withdrawn at any time from the "Cookie settings" link at the foot of every page, and withdrawing deletes the analytics cookies.

With your consent the site also uses Microsoft Clarity, so we can see where people click and how far they scroll on the pages (heatmaps and recordings of visits). Nothing typed into a field is recorded, and the pages that show your details (account, basket, checkout, forms) are hidden whole. Without consent Clarity is not loaded, and on withdrawal it stops and its cookies are deleted. Clarity is told that advertising storage is refused.

_ga

Google Analytics: tells one browser from another, so visits can be counted. Expires after 2 years.

_ga_…

Google Analytics: keeps track of the current visit. Expires after 2 years.

_clck

Microsoft Clarity: keeps the identifier by which page views from one browser on this site are linked.

_clsk

Microsoft Clarity: links the page views of one visit.

CLID, MUID, ANONCHK, MR, SM

Microsoft Clarity: cookies on Microsoft’s domains, by which Microsoft recognises the browser across its services. Microsoft describes MUID as used for advertising too; the site tells Clarity that advertising storage is refused.

Order or enquiry counted

A mark in the tab’s storage with the order number or the time of the enquiry, so that reloading the thank-you page does not count it twice. Set only after you agree, and gone when you close the tab or withdraw consent.

4. No advertising cookies

This site sets no advertising cookies, builds no profiles and passes nothing to ad networks. Google Analytics and Microsoft Clarity are told that advertising storage is refused.

5. YouTube videos

Some pages have a YouTube video (Google Ireland Limited). Until you play it, a picture of ours stands in its place and nothing is loaded from YouTube. When you press play, the video loads from youtube-nocookie.com, YouTube's privacy-enhanced mode: YouTube then receives your IP address and details of your browser, and may store cookies and data in your browser under its own rules. Data may also be transferred to the United States, under the EU-US Data Privacy Framework.

6. Managing them in the browser

Every browser can delete and block cookies. Blocking the necessary ones will stop you signing in and ordering.